Shipping policy
Thank you for visiting www.spookikooki.com! Spooki Kooki LLC ships all orders via USPS or UPS. We currently ship to United States, Canada and Mexico.
Process and Delivery Times
All orders are processed within 1-3 business days. Standard shipping typically takes between 2-8 business days, for destinations within the United States. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Additionally, nationwide and global shipping delays (such as those caused by COVID-19, holiday volumes or inclement weather) may impact your estimated delivery date.
Once a order ships, we are unable to acquire more information beyond the tracking number. If you need more information about a delivery or non delivery, please contact the post office first.
Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number to track your order via your chosen shipping carrier. Once you receive your tracking number, please allow up to 48 hours for the tracking portal to update.
Customs Fee and Import Taxes
Spooki Kooki LLC is not responsible for any customs or import fees you may incur during or after shipping (tariffs, taxes, VAT, etc.)
Contact Us
If you have any questions or concerns regarding your order, feel free to contact us at spookikookillc@gmail.com.